Caretaker: Store Monitor — Terms of Service
Effective date: November 13, 2026
EagerApps (Hoang Nguyen, an individual developer based in Vietnam, "we") provides the Caretaker: Store Monitor app ("Caretaker") to the Shopify merchant who installs it ("you"). By installing Caretaker you accept these Terms.
1. The service
Caretaker reads your store's theme files and the public HTML of your storefront, lists problems it finds (for example code left by removed apps, app embeds that are switched off, theme files that point to missing snippets), scans again after each theme publish and once a week, and shows what changed. If you turn alerts on, it emails you when a scan finds a problem.
Caretaker only reads. It never edits your theme, never adds code to your storefront, and never changes anything in your store. Any change is yours to make.
2. Price
Caretaker is free. If we add paid features later, they will be offered through Shopify's billing, shown before you agree, and will never be charged without your approval in Shopify.
3. Findings are advice
Caretaker matches what it reads against known patterns. A finding can be wrong or incomplete, and some are marked "needs confirmation". A check that could not run is shown as "not checked", not as clean. Check a finding before you remove code, and keep a copy of your theme (duplicate it in Shopify) before you edit it. You are responsible for the changes you make to your store.
4. Your responsibilities
You must be allowed to install apps on the store. You will use Caretaker in line with Shopify's terms and the law, and will not try to access other merchants' data, overload the service, or reverse engineer it.
5. Ownership
We own Caretaker. You own your store and its content. You allow us to read and process your theme and storefront data only to provide Caretaker to you.
6. Availability and support
We aim to keep Caretaker running but do not promise uninterrupted service; scans may be delayed when Shopify limits API traffic. Support: eagerapps22@gmail.com. We reply within two business days.
7. Ending
You can uninstall Caretaker at any time. On uninstall we delete your access token at once, and all your store's
data when Shopify sends its shop/redact request (about 48 hours later); see the Privacy Policy. We may stop
providing Caretaker, with 30 days' notice in the app, or at once for a serious breach of these Terms or
when the law requires it.
8. Warranties and liability
Caretaker is provided "as is" and free of charge. To the extent the law allows, we exclude implied warranties, we are not liable for indirect or consequential losses (such as lost sales or profits), and our total liability arising from Caretaker is limited to the fees you paid us for it in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
9. Changes and governing law
We may update these Terms; we announce material changes in the app, and they apply 30 days after posting. These Terms are governed by the laws of Vietnam, without affecting mandatory consumer or data-protection law that applies to you.