Frequently Asked Questions
How we work on your store, and what to expect
Before any work
What does the free store check cover?
We look at what your storefront loads publicly: scripts, leftover app code, page-builder traces and Google PageSpeed results. You get a short written list of what we found and where. It needs no access to your admin.
How is the price set?
Each job has one fixed price, agreed in writing before work starts, together with the list of what will change. Anything you add later is quoted separately.
Which platforms do you work on?
Shopify and WooCommerce.
While we work
Will you edit my live store?
No. On Shopify, changes are made on a duplicate theme. On WooCommerce, work is done on a staging copy or in a separate app build. Your live store is not changed until you approve the result.
Shopify Help Center: Duplicating themesWhat access do you need?
On Shopify, a collaborator request limited to themes, which you approve and can revoke at any time. On WooCommerce, access depends on the job and is agreed up front.
Shopify Help Center: Collaborator accountsWill I have to install another app?
Not unless there is no other way. Where a small change in your theme solves the problem, that is what we do.
After the work
What if something goes wrong after publishing?
Your previous theme stays in your theme library, so you can switch back in one click. You also get a list of every file that was changed.
How do I know the fix worked?
You get before and after measurements from tools you can run yourself, such as Google PageSpeed, and a list of what was removed or moved.
I bought one of your Flutter app templates. Where is the documentation?
It is still available on the documentation pages of this site.
Open documentation →