Caretaker · Old-style app scripts
An app uses an old way of loading that stops on March 1, 2027
Last updated: 2026-11-13
What Caretaker found
An app you have installed adds its script to your store through Shopify's old ScriptTag method. Caretaker names the app.
There are two cases, and Caretaker tells you which one you are in:
- The app's app embed is already on. The app has moved to the new method, and the old ScriptTag is just left over. This is marked Minor.
- There is no app embed switched on for it. The app still depends on the old method. This is marked Worth checking.
Why it matters
From March 1, 2027, Shopify no longer runs ScriptTags on the online store. An app that still depends on one will stop showing its widget, pop-up or reviews, or stop tracking, on that day.
How to fix it
- Go to Online Store → Themes, click Customize on your live theme, and open the App embeds icon in the left sidebar.
- If the app is listed there, switch it on and click Save. Many apps add an embed in an update and wait for you to switch it on.
- If it is not listed, contact the app's support team and ask: "How will your app keep working on my store after Shopify stops running ScriptTags on March 1, 2027?" Most apps are updating; some will not.
- Press Scan now in Caretaker after any change.
If the embed is already on (the Minor case), there is nothing for you to switch. The app should remove its old ScriptTag; you can ask its support team to do so, or simply wait.
When you can ignore it
The Minor case is safe to ignore. In the other case, ignoring it means accepting that the app may stop working on March 1, 2027.
Working with a developer
Not usually needed: the fix belongs to the app's developer. If the app will not update, a developer can help you choose a replacement.